A lot has changed in ITIL , since I lasted certified on ITIL v2. What was earlier a library of best practices and process for running IT service management, with ITIL v4, it takes a holistic approach and everything is aligned strategically with focus on on value and keeping in tune with changes in IT domain in terms of cloud and AGILE practices.
ITIL 4 puts service management in a strategic context. It looks at ITSM, Development, Operations, business relationships and governance holistically and brings the different functions together. By doing this, ITIL 4 has evolved into an integrated model for digital service management.
Now coming to taking up the certification.
Simplilearn is official training partner in Bangalore, you can enroll for their course, I got an offer from them with the e-training and voucher for around Rs.15K (with GST).
The e-course is OK. I found the training video on youtube by Nooreddin Tahayneh useful,though the whole of course is not free as slides in videos are blurred out.
Complete playlist.
https://www.youtube.com/playlist?list=PLU0hwmH1hdn1kN22e6EW_W0uzVbJy11nR
And also a udemy course for practice tests by the same author is very useful.
https://www.udemy.com/share/103JpQAkEdcFZUQnw=/
Looks like the udemy course doesn't exist any more , you can buy the practice exam on https://certibanks.com/Course_details.aspx?id=1
I used the Simplilearn e-course and then did the youtube video and practice tests.
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